Privacy Policy
PRIVACY POLICY - SEICOMM
English Version - Data Protection & GDPR Compliance
Effective Date: November 25, 2025
Last Updated: November 25, 2025
Applicable to: All clients, partners, website visitors and SEICOMM services
1. Introduction & Purpose
This Privacy Policy ("Policy") informs you of SEICOMM's commitments regarding respect for your privacy and protection of personal data collected and processed in connection with your use of our services, products, website and communications.
SEICOMM is committed to processing your personal data in a transparent, fair and secure manner, in compliance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
It is important that you read this policy carefully to understand our practices regarding personal data processing.
2. SEICOMM Identification & Contact
Company Name: SEICOMM
Legal Form: SASU (French simplified limited company)
Registered Office: 32 allée de la Robertsau 67000 STRASBOURG (FRANCE)
Email: thfar@seicomm.group
Phone: (+33) 06 79 01 47 66
Website: www.seicomm-group.com
Data Protection Contact: For any question regarding this Policy or your personal data:
- Email: privacy@seicomm.group
- Contact Form: www.seicomm.group/contact
3. Personal Data We Collect
Categories of Data Collected
SEICOMM collects the following categories of personal data:
A. Identification Data
- Full name
- Professional title/function
- Professional email address
- Professional phone number
- Business postal address
- Business registration numbers (SIRET/SIREN)
- Tax identification number
B. Communication Data
- Email addresses (professional and personal if provided)
- Phone numbers
- Communication history (emails, messages, calls)
C. Contractual Data
- Contracts and agreements
- Quotations and commercial proposals
- Invoices and accounting documents
- Project details and services ordered
- Payment terms and history
D. Professional & Technical Data
- Professional expertise and qualifications
- Previous project references
- Technical project data (high voltage, commissioning, protection relays, etc.)
- Project documentation
E. Navigation & Cookie Data
- IP address
- Browser type and operating system
- Pages visited on our website
- Visit duration
- Access date and time
- Cookie data (if accepted)
F. Sensitive Data (if applicable)
- Health or accessibility information (only if voluntarily disclosed)
- Biometric data (not collected without explicit authorization)
Important Note: SEICOMM does not intentionally collect sensitive data without explicit consent.
4. Purposes of Data Processing
Legal Bases for Processing
SEICOMM processes your personal data based on the following legal bases (GDPR Article 6):
A. Contract Performance (Article 6.1.b)
- Conclusion and execution of service contracts
- Billing and accounting management
- Service delivery and technical support
- Project and order management
B. Consent (Article 6.1.a)
- Marketing communications and newsletters
- Analytical tracking cookies
- Data sharing with partners
- Any processing requiring explicit consent
C. Legal Obligations (Article 6.1.c)
- Compliance with applicable laws
- Accounting and tax obligations
- Security and incident reporting obligations
D. Legitimate Interests (Article 6.1.f)
- Fraud prevention
- Administrative and internal management
- Service improvement
Specific Processing Purposes
1. Service Delivery
- Provide high-voltage technical support (commissioning, protection relays, etc.)
- Manage contracts and projects
- Ensure service quality
- Billing and payment
2. Commercial Communication (with consent)
- Send quotations and commercial proposals
- Newsletters and product/service updates
- Webinar and event invitations
- Special offers and promotions
3. Service Improvement
- Analyze customer needs
- Collect feedback and satisfaction data
- Optimize technical services
- Research and development
4. Administrative & Legal Management
- Accounting and tax management
- Regulatory compliance
- Legal archiving
- Dispute management if necessary
5. Security & Protection
- Fraud prevention
- Unauthorized access protection
- Security violation reporting
- GDPR audit compliance
6. Marketing & Prospecting (with consent)
- Prospect identification
- Targeted commercial messages
- Marketing campaign tracking
5. Data Retention
SEICOMM retains your personal data only for the duration necessary to achieve the stated purposes.
Retention Rules by Category
| Data Category | Retention Period | Justification |
| Contact Data | 3 years after last contact | Legal commercial prospecting |
| Contractual Data | 10 years | Legal accounting obligation |
| Accounting/Invoices | 10 years | Legal tax obligation |
| Cookie Data | 13 months | Legal cookie compliance |
| Access/Security Logs | 1-3 years | Network security & audit |
| Email Communications | 3-5 years | Administrative archiving |
| Marketing Data | Duration of consent | Can be withdrawn anytime |
After retention period expires, data will be:
- Permanently deleted, OR
- Anonymized (irreversibly non-identifiable)
No data retained beyond stated periods except where legally required.
6. Data Sharing & Recipients
Who May Access Your Data
A. Internal Recipients
- Sales and business development team
- Technical and engineering team
- Administrative and accounting department
- Management and direction
B. Subcontractors & Service Providers
- Website hosting providers
- Cloud service providers (storage, email)
- Payment processors (Stripe, PayPal, etc.)
- Communication and marketing agencies
- Accounting and legal service providers
- CRM and project management tools
Subcontractor Obligations: All subcontractors:
- Comply with GDPR and sign data processing agreements (DPA)
- Implement appropriate security measures
- Use data only per our instructions
- Notify SEICOMM of security breaches
C. External Third Parties (where applicable)
- Public and legal authorities (if legally required)
- Business partners or end clients (with your consent)
- External auditors and accountants
- Insurance and risk management providers
D. No Commercial Data Sales
SEICOMM does not sell your data to third parties for marketing purposes. Your data is never transmitted to marketing companies without explicit consent.
Transfers Outside EU/EEA
Data is primarily stored and processed in France and the EU.
In case of transfer outside EU:
- SEICOMM uses legally approved mechanisms (adequacy decisions, Standard Contractual Clauses)
- You will be notified in advance
- Legal protections are implemented
7. Your GDPR Rights
Rights You Have
In accordance with GDPR, you have the following rights:
1. Right of Access (Article 15)
Access your personal data and obtain a copy anytime.
- Request: Email privacy@seicomm.group with subject "RIGHT OF ACCESS"
- Response Time: 30 days
2. Right of Correction (Article 16)
Correct or update inaccurate or incomplete data.
- Request: Contact thfar@seicomm.group to modify your data
- Timeline: Correction made without undue delay
3. Right to Erasure (Article 17)
Request deletion of your data ("Right to be Forgotten"), except where we have legal retention obligations.
- Conditions: Deletion possible if data no longer necessary, consent withdrawn, or erasure right justified
- Request: Email privacy@seicomm.group with subject "RIGHT TO ERASURE"
- Timeline: 30 days
4. Right to Restrict Processing (Article 18)
Request restriction of data processing (data retained but not processed).
- Request: Contact SEICOMM at provided address
5. Right to Data Portability (Article 20)
Receive your data in structured, commonly used, machine-readable format (CSV, JSON, XML, etc.) and transmit to another controller.
- Request: Email privacy@seicomm.group
- Timeline: 30 days
- Format: Structured and portable format
6. Right to Object (Article 21)
Object to:
- Direct marketing processing
- Data processing based on legitimate interests
- Data transfers to third parties
- Request: Email specifying objection grounds
7. Withdrawal of Consent (Article 7)
If processing is consent-based, you may withdraw anytime without justification.
- Impact: Withdrawal doesn't affect processing legality before withdrawal
- Request: Email or unsubscribe link in communications
8. Rights Related to Automated Decision-Making (Article 22)
Right to request human intervention if a decision affecting you is based solely on automated processing (not currently applicable at SEICOMM).
How to Exercise Your Rights
Contact SEICOMM via:
- Email: thfar@seicomm.group
- Mail: SEICOMM, 32 allée de la Roberstau 67000 STRASBOURG (FRANCE)
- Phone: (+33) 06 79 01 47 66
Required Information:
- Full name
- Contact email
- Customer or contract number (if applicable)
- Precise request description
- ID copy (if SEICOMM requests)
Response Time: 30 days (extendable to 60 days for complex cases).
Escalation & Regulatory Recourse
If you believe SEICOMM doesn't respect your GDPR rights:
- Contact us for resolution
- File a complaint with CNIL (French Data Protection Authority)
- Address: CNIL, 3 Place de Fontenoy, 75007 Paris, France
- Website: www.cnil.fr
- Email: plaintes@cnil.fr
- Pursue legal action before competent courts
8. Data Security & Protection
Security Measures Implemented
SEICOMM protects your personal data against unauthorized access, modification, disclosure or destruction:
A. Technical Measures
- Encryption: SSL/TLS secured data transmission
- Authentication: Multi-factor authentication (MFA) for sensitive systems
- Firewalls & Protections: Firewalls and anti-intrusion systems
- Backup & Recovery: Regular backups with recovery testing
- Network Segmentation: Data separation by sensitivity level
- Software Updates: Regular security patches applied
B. Organizational Measures
- Access Control: Data access limited to authorized personnel
- Security Training: Regular staff cybersecurity & GDPR training
- Incident Procedures: Data breach management plan
- Regular Audits: Internal and external security audits
- Security Policies: Conduct codes and IT security policies
C. Physical Measures
- Physical Access: Restricted server and secure facility access
- Visitor Control: Tracking of sensitive area access
- Secure Destruction: Secure destruction of sensitive documents
Limitation of Liability
While SEICOMM implements reasonable security measures:
- No Internet transmission is 100% secure
- SEICOMM cannot guarantee absolute protection against attacks
- You are responsible for maintaining access confidentiality (passwords, tokens, etc.)
9. Data Breach Management
Breach Notification Procedure
In case of security breach affecting your personal data, SEICOMM will:
1. Notify you without undue delay (if risk to your rights/freedoms)
2. Notify CNIL within 72 hours (if high risk)
3. Provide you with:
- Nature of the breach
- Data affected
- Probable risks
- Measures taken to mitigate
- Contact for more information
Your Role in Case of Breach
If you suspect a breach affecting your data:
- Contact SEICOMM immediately at thfar@seicomm.group
- Describe the incident precisely
- Report any suspicious activity
10. Cookies & Tracking Technologies
Cookie Usage
SEICOMM uses cookies on its website for:
- Essential Cookies: Site functionality (authentication, security)
- Analytical Cookies: Traffic analysis via Google Analytics
- Advertising Cookies: Marketing campaign tracking (if consent given)
- Third-party Cookies: External tools (social networks, analytics)
Cookie Consent Management
- You have the right to refuse non-essential cookies
- A consent banner displays on first visit
- Withdraw consent anytime via cookie settings
- Browser settings also allow cookie management
How to Manage Cookies
- Chrome: Settings > Privacy > Cookies and site data
- Firefox: Settings > Privacy & security > Cookies and site data
- Safari: Settings > Privacy > Manage website data
11. External Links
SEICOMM website may contain external links. SEICOMM is not responsible for external websites' privacy policies. We recommend reviewing external sites' policies before sharing personal data.
12. Policy Modifications
SEICOMM may modify this Policy anytime to reflect:
- Legal and regulatory changes
- Changes in processing practices
- Data protection improvements
Change Notification
- Website Update: Changes published here with date
- Email Notifications: Major changes trigger email notification
- Renewed Consent: Requested if changes are significant
Last Updated: November 25, 2025
13. Contact & Legal Data
Questions or Complaints
SEICOMM
32 allée de la Roberstsau
67000 STRASBOURG (FRANCE)
Email: thfar@seicomm.group
Phone: (+33) 6 79 01 47 66
Website: www.seicomm.group
France: CNIL - www.cnil.fr
EU Level: EDPB - edpb.europa.eu
14. Legal Compliance
This Policy complies with:
- General Data Protection Regulation (GDPR) EU 2016/679
- French Data Protection Law (Law n°78-17 of January 6, 1978 as amended)
- CNIL 2018 Data Protection Law
- ePrivacy Directive 2002/58/EC
- French cybersecurity laws
© 2025 SEICOMM - All Rights Reserved
Version 1.0 - November 25, 2025
Effective from: November 25, 2025